Customer Driven Organization Essay - 648 Words

THESIS SENTENCE A customer driven organization with detailed customer relations can result in optimal effectiveness and efficiency in the workplace. FORMAL OUTLINE I.nbsp;nbsp;nbsp;nbsp;nbsp;Maintaining an effective environment through a customer driven organization A.nbsp;nbsp;nbsp;nbsp;nbsp;Empowerment – the ability to help people use their powers and truest potentials to extend themselves, rather than restricting themselves. 1.nbsp;nbsp;nbsp;nbsp;nbsp;Involvement of the employees Staff Development via in-house training a.nbsp;nbsp;nbsp;nbsp;nbsp;Technical – train in the specifics of a particular job b.nbsp;nbsp;nbsp;nbsp;nbsp;Quality – training in the principles of total quality combined with technical†¦show more content†¦1.nbsp;nbsp;nbsp;nbsp;nbsp;Implementation 2.nbsp;nbsp;nbsp;nbsp;nbsp;Checks and Balances 3.nbsp;nbsp;nbsp;nbsp;nbsp;Continuous Improvements II.nbsp;nbsp;nbsp;nbsp;nbsp;Successful Customer Relations A.nbsp;nbsp;nbsp;nbsp;nbsp;Current and future customer needs B.nbsp;nbsp;nbsp;nbsp;nbsp;Customer requirements C.nbsp;nbsp;nbsp;nbsp;nbsp;Customer feedback D.nbsp;nbsp;nbsp;nbsp;nbsp;Exceeding customer expectation – under promise and over deliver E.nbsp;nbsp;nbsp;nbsp;nbsp;Commitment and attention to detail Developing people Helping individuals to achieve their potential is in the best interest of the person, as well as in the best interest of an organization. Proactive people will actively seek opportunities and make things happen. Fully involved people will be innovative and creative in furthering the organizations objectives. It is beneficial for the organization when people are satisfied with their job and are actively involved in their personal growth and development. Aim to train, encourage and provide opportunities for willing people. Make training the last thing your company cuts back, never the first. Try to allocate a percentage of revenues to train employees. Provide training that is specific to improve current performance, general to provide wider skills and advance to prepareShow MoreRelatedA Customer Driven Organization Is The Most Important Mission And Purpose Of Every Business1242 Words   |  5 PagesA customer driven organization is one that listens to its customers and integrates customers into its business by providing customer focused solutions. It develops and uses customer feedback systems to keep abreast of their requirements and measure how well the organization is doing in meeting these requirements. A customer driven firm should continuously analyze its performance data and use that information to improve work processes and services delivered to customers. What did A.G. Lafley, exRead MoreLeadership Challenges In Analytics1669 Words   |  7 Pagesagree. But in an environment of innovative startups, internet driven business models, artificial intelligence, and autonomous vehicles, the ability to compete in analytics will require the company to spend, innovate, and analyze the significant data compiled in my organization. One of the primary challenges that a long-standing organization like my company faces is change. Tenured employees, established workflows, deep-rooted customer relationships, and fear of the unknown can negatively impactRead MoreHow Measure Results Or Roi From Team Building?1246 Words   |  5 PagesHow to Measure Results or ROI from Team Building? In defining team building, there are many type of such events are organized. Before we could acquire details about Results Driven program, it would proper for us to understand various type of team building. Team building is known as systematic process towards achieving team bonding and cohesiveness towards accomplish desired objectives. In brief, some of the common types of such programs are: 1. Retreat program - the purpose of this event is toRead MoreA Changed Perspective Towards Sales Management1466 Words   |  6 Pagesbreathless pitches to customers who may or may not be interested in your products or services. As it turns out, there is a lot more strategic thinking and a number of aspects that go into building an effective sales organization structure. A lot of times, we have used or heard people use â€Å"Sales† and â€Å"Marketing† as synonyms. Needless to say, the two are very different but closely related terms. Typically, â€Å"sales† is more human-driven whereas â€Å"marketing† tends to be more media-driven. Marketing is everythingRead MoreEssay about Case Study 8-1 Telco Corporation735 Words   |  3 PagesTelco Corporation May 25, 2012 Telco Corporation Customer Relationship Management allows businesses to leverage information from their databases to achieve customer retention and to cross sell new products and services to existing customers. 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The slogan change alone proves a cultural change that focuses on the good values of employees and customers. I have worked for this company for some time now and have witnessed many of these cultural tactics first-hand. Western Union teaches employees from the start about corporate culture and rules of the organization during its on-boarding process f or new employees. THE CULTURE BEFORE CHANGE Before the cultural change, many executives within Western UnionRead MoreFraud Management : An Architectural Insight1144 Words   |  5 Pagesit. Yet they make themselves available, to fall into. Successful fraud gives a new high for the fraudsters and sleepless nights for the organizations running after securing the wealth. This rush to secure the Holy Grail from reaching the fraudsters also causes a high for a broader section of the ethical technical audience who strive to ring fence their organizations. It is quite a feat to think through the various loop holes to ensure that no repeatable fraudulent pattern is left un-scrutinized. AnRead MoreInnocent Smoothies1064 Words   |  5 Pagesthousands of dissatisfied and betrayed customers who previously supported the company’s initial brand values. This has led to ‘White, Harte and Laine,’ a specialist in strategy and market development, who have conducted this report that will be researching and analysing the o pportunities in the market for the ‘innocent brand’. This report will define what a ‘market driven organisation’ is and discuss how it compares to ‘innocent’ whilst addressing their customer relationships. It will also outlineRead MoreBusiness Model Canvas : A Coherent Framework760 Words   |  4 Pagesthe Canvas contains nine relevance building blocks include value proposition, customer segments, channels, customer relationships, revenue streams, key resources, key partners, key activities and cost structure from the creation of the product and service. Those nine categories can be classified into four main groups consist of product (value propositions), customer interface (customer segments, channels, and customer relationships), infrastructure management (key resources, key activities, and key

Gandhi s Journey Of Non Violence - 909 Words

Mohandas Karamchand Gandhi often referred to as â€Å"Bapu† was born on October 2, 1869. He was brought up in a middle-class family where his father, Karamchand was chief minister of Porbandar where Gandhi was born as well. Gandhi was highly influenced from his mother, Putlibai who would fast on daily basis, which explains why Gandhi believed in fasting as well. He grew up around having Muslim and Christian friends. At the age of 13, he had an arranged marriage with Kasturba and later had four sons with. Although Gandhi’s father wanted him to become a government minister, Gandhi was more interested in becoming a doctor. In fact, he went to study law abroad in London. Though all the struggles trying to adapt the western culture, he later became an attorney of law. The film Gandhi shows different religious beliefs of Hindus, Muslims, Sikhs, and Christians as well as Gandhi’s journey of non-violence. As it starts out Gandhi being thrown out of the train on the way to South Africa, which shows discrimination towards Hindus for the first time in the film. After the arrival in South Africa, he gets in touch with other Hindu workers where they decide to burn off the British government documents that each individual was given. Although, Gandhi was kept on being hit with such cruelty, he didn’t give up. The cruel behavior of British soldiers eventually opened his eyes and led him to make peace through ahimsa or non-violence. He believed that punishment for people is in God’s hands asShow MoreRelatedAlabama Bus Boycott : A Civil Association For The Advancement Of Colored People1479 Words   |  6 PagesFollowing the seemingly successful 1950’s Montgomery, Alabama bus boycott, a protest for segregation where African American s under the National Association for the Advancement of Colored People (NAACP) refused to ride Alabama buses, ending after 381 days when the Supreme Court ordered Alabama to integrate its bus systems, the state figuratively dragged its heels in changing its transit. In fact, ten years later when the Supreme Court ruled segregated buses unconstitutional nationwide, yet southernRead MoreGandhi s Early Self Identification1690 Words   |  7 Pagesdays Mahatma Gandhi was the primary leader of India’s independence movement and also the architect of a form of non-violent civil disobedience that would influence the world. Mohandas Karamchand Gandhi, popularly known as Gandhi, was born to Putlibai on October 2nd, 1869 in Porabandar,India. His father, Karamchand Uttamchand Gandhi served as the Diwan chief minister of Porbandar state. The Indian classics, especially the stories of and king Harishchandra, had a great impact on Gandhi in his childhoodRead MoreAlabama Bus Boycott : A Civil Association For The Advancement Of Colored People1528 Words   |  7 PagesFarmer Jr. , a Gandhi-influenced activist, saw the opportunity to hold these states accountable. To do so, Farmer, organizing what he came to call â€Å"Freedom Rides†, set out to train 12 volunteers along with himself in nonviolent protest to prepare the riders to ride through those stubborn states, in turn desegregating them . While acquiring his degree from Howard University, the college where he decided to co-found and Direct the Congress of Racial Equality (CORE) Farmer studied Gandhi, this stronglyRead MoreInformative Speech: The Congress of Racial Equality Essay1011 Words   |  5 Pagesthe teachings of Mahatma Gandhi  · tried to implement the nonviolent civil disobedience campaign that M. Gandi used successfully against British rule in India.  · The students became convinced that the same methods could be employed by blacks to obtain civil rights in America.  · The Congress of Racial Equality sought to apply the principles of nonviolence as a tactic against segregation The groups inspiration: Krishnalal Shridharanis book War without Violence (1939, Harcourt Brace) outlinedRead MoreQuetext. About Faq Contact. Early Days Mahatma Gandhi Was1353 Words   |  6 Pagesdays Mahatma Gandhi was the primary leader of India’s independence movement and also the architect of a form of non-violent civil disobedience that would influence the world. Mohandas Karamchand Gandhi, popularly known as Gandhi, was born to Putlibai on October 2nd, 1869 in Porabandar,India. His father, Karamchand Uttamchand Gandhi served as the Diwan chief minister of Porbandar state. The Indian classics, especially the stories of and king Harishchandra, had a great impact on Gandhi in his childhoodRead MoreMahatma Gandhi : An Important Contribution Of Society925 Words   |  4 Pagesequality in their nations. Mahatma Gandhi can be viewed as an important individual that has used nonviolent ways to promote change in his society. Religion played an important part in Mahatma Gandhi’s life. His father served as a chief minister in Porbandar. His mother was very religious and fasted regularly. Mahatma Gandhi was born into a Hindu family in 1869, and remained a faithful Hindu throughout life. Ideas from several other religions influenced Gandhi, and eventually developed his own ideasRead MoreIndia Challenges Of India s Indian Movement Of Independence1477 Words   |  6 Pages2015 Gandhi challenges British rule in India When one imagines of the early 1940s’ Indian movement of independence, one figure readily clicks into the mind; the popular Mahatma Gandhi, who was an immensely leader in India. He was nicknamed Mahatma by most of his countrymen, a name that meant â€Å"The Great Soul†. This leader led to a remarkable change of the world far much beyond his sacrificial and successful struggle that led to the end of the British imperial rule in his nation, India. Gandhi believedRead MoreThe Leader Of Modern Indian Nationalism2777 Words   |  12 Pagesnationalism, Mohandas Gandhi led the movement of India independence spirituality and brought India’s freedom. To Gandhi, moral values always succeeded material ones, and the improvement of human souls was a necessary precursor to the improvement of India. He was a believer of nonviolence and civil disobedience, proving that these ideals could unite diverse peoples and accomplish great progress. He used his philosophy of satyagraha means â€Å"truth force† and ahimsa or non-violence to bring independenceRead MoreA Brief Note On Oprah Winfrey s Speech1264 Words   |  6 Pagesinfinitely superior to violence; forgiveness is more courageous than punishment.† –Gandhi Do you agree? Why? In my opinion, nonviolence is most definitely superior to violence and forgiveness shows much more strength than punishment. I learned this virtue as a young child when I was sexually assaulted and not taken very good care of. There is going to be many times when you will need to think, should I use violence or should i use nonviolence? The answer to that is, non violence gets you much furtherRead MoreGandhi : The Situational Leader3106 Words   |  13 Pages Gandhi: The Situational Leader Akanksha Jolly ESLI â€Æ' Gandhi: The Situational Leader According to Burns(1978) â€Å"Leadership is the reciprocal process of mobilizing by persons with certain motives and values, various economic, political, and other resources, in a context of competition and conflict, in order to realize goals independently or mutually held by both leaders and followers† (p. 425). Leaders often find themselves in violent situations, and many of them are unsure of how to

Concept of the Underclass free essay sample

The concept of the underclass As a lone parent myself, I have quickly realised over the years that there seems to be a prejudice towards certain types of individuals within our social stratification. Views that if a person is from a specific background will therefore fall into a certain bracket, suggesting then he or she must therefore be a certain type of person, with a not so flavoursome outlook on life. Facing lone parenthood is by far in my opinion, one the most hardest tasks anyone would have to face, but to then be labelled as well as a ‘scrounger’ or a ‘strain on society’ is it itself unfair, especially as early research shows there was initially very little evidence to sustain these allegations. Why then without any hard evidence, or justification, did the larger proportion of society decide that the reason the country was in financial turmoil was because of a group of individuals that did not fit within their ideology of the working class? History shows that there has always been a group of individuals that did not fit into any of the social structures; they were the homeless, the lone parent, the unemployed, the disadvantaged. In the 1900’s there were the work houses, today there are the refuges places for the poor and homeless to take shelter and get back on their feet, yet how easy is to get out of the lower bracket of the social structure? Charles Murray (1990,1994) stated that, * Single parents * Those who do not want to work or the unemployed * Those making a living from crime Define the underclass, stating that these people lack morals such as honesty and the want to work hard, that the benefits system encourages people to become single parents and that their offspring lack a role model due to the lack of a farther. Murray was supported in his argument by Dennis and Erdos (1992) whom stated that a ‘dismembered family’ exists because of increased cohabitation, relaxed attitudes to divorce, and men being able to escape their obligations, they stated that this resulted in crime and substandard parenting skills. Many of the people criticized by Murray (1990), Dennis and Erdos(1992), would in retrospect be happy to be able to free themselves from the poverty line, to be able to gain employment and labelling of single parenthood. Americans and the British struggling on the welfare system unable to see a light at the end of a very long tunnel (gawker. com/hellofromtheunderclass). Murray also stated that, there is an ever increasing black underclass, predominately made up of single mothers and men unwilling to work and criminals. He argued that payments from welfare made lone parenting possible, and encouraged benefit dependency rather than promoting labour earned wages, although Morris (1994) stated that automatic entitlement for welfare did not exist for unemployed people in the United States. Wilson (1997) argued that major shifts in the structure of the American, including the submersion of jobs and the decreasing demand for low skilled labour, contributed to a downward spiral for urban blacks (1987,1996). At the same time jobs where relocating away and the economic base shifted from manufacturing to the service sector, more jobs began requiring formal education and credentials that many inner – city residents lacked. He says that those that have been successful have moved out of the ghetto’s, and leaving those that are unsuccessful behind, he also thought the term ‘underclass’ should be abandoned as it is used to blame disadvantaged individuals for their problems and be changed to the ‘ghetto poor’ (Holborn, Burrage and Langley, 2009). Giddens had a more economic theory view of the underclass. He sees them as workers whom tend to find jobs within the secondary labour market (low paid, in – secure jobs, with few prospects). Employers tend to recruit women and ethnic minorities into such jobs partly because of discrimination and prejudice. The underclass have more radical views, than the working class individual in secure employment. This view was supported by Castles and Kosack (1973) whom studied migrant groups and found that this was mainly due to discrimination in Britain. Murray has been heavily criticised for individualising and racialising the problems of poverty and pathologising the poor, and also demonising lone mothers. The Neoliberal views advocated more private measures for tackling the ecomonomymoving towards a ‘free market’. Bartholomew (2004) argues that the welfare state has caused harm to Britain he stated it; * Encourages unemployment by providing an income for individuals that don’t work * and that there are individuals that are working illegally whilst claiming benefit, incapacity benefit when the indidual is actually capable of work. * Creates incentives for those to commit fraud. * Creates instability by making lone parenthood affordable. But he also agreed that there is a structural argument (Holborn, Burrage and Langley, 2009). Murray argued that the benefit system should be changed to rid the disincentives of marriage and to discourage lone parenthood. Single mothers can easily live off benefits and according to Murray males whom farther children can easily get out or their responsibilities to family life, therefore pregnant women should be forced to marry and the benefits should be completely cut for unmarried women. The New Right Solutions are as follows; Reduce the welfare spend and move away from universal benefits to reduce the dependency culture (McLaughlin and Muncie, 2001). Argues that means tested benefits cause the underclass because if people take low paid jobs, they will lose jobs and will end worse off. Morris (1993) examined poverty in Hartlepool and found that the attitudes of the unemployed were not different and they wanted to work. She argues that the concept of the ‘underclass’ is too simplistic to explain. Blackman (1997) studied the homeless in Brighton and found that they did not reject society’s values, they needed homes and jobs, he stated that the so called ‘under class’ are victims of society whose behaviour will change when they are given genuine opportunities for change. Feminists strongly challenge Murrays arguments, highlighting that his discourse is firmly embedded in a patriarchal and elitist construction of the family based on sexual stereotyping; unemployment and crime as primarily of concern among young males, while illegitimacy is seen as damaging because of perceived negative impacts on young male children raised without a farther figure (Murray, 1990 and 1994; Bullen and Kenway 2004). Structural theorists state that poverty continue to  exist because society does not share its wealth fairly, it states that poverty can be explained by a structural society rather than the attitudes and behaviour of certain groups. Some disagreement about the reasons why society has failed to erase poverty, some say it is the failings of the welfare state others say it is disadvantage within employment opportunities. Sociologists have argued that the phrase ‘social exclusion’ should be used for those in poverty rather than ‘underclass’. They state that the name means disadvantaged rather than to blame. Thus including a broader range of people who are unable to take part in society because of multi disadvantage and not just poverty. The Department for Work and Pensions (DWP) has identified the following factors; * Lack of resources * Lack of employment * Lack of learning opportunities * Experience of health inequality * Lack of decent housing * Disruption to family life * Living in a disadvantaged neighbourhood (Downes and Rock, 2003) To conclude, the argument that Wilson (1997) puts forward that rather than ethnic minorities making up the ‘underclass’ they are more disadvantaged due to lack of training, and employment opportunities. They are being held back, denying them economic success and reinforcing racial stereotypes, would be predominately the most convincing as this outlook could cross reference with a number of sociological theory’s, that it is not a matter of blaming an individual group, but more to find the solution to the problem as a whole issue, and that while Murray was using his theory to lay blame on a particular group rather than looking at the issue as a whole the issues were gradually getting worse.

Untouched by Economic Slump free essay sample

The Assocham study states that the Indian deodorant and roll-on market is currently poised at about Rs 1,800 crore and is growing at about 55 percent annually. While, the perfume market is growing at about 30 percent and is currently poised at about Rs 1,500 crore, the roll on markets current size is a meager Rs 400 crore as only a handful of brands are operating in this domain. Fragrance industry in India is still at nascent stage but its rising demand is largely driven by growing awareness and preferences amid strong Indian middle-class with high disposable incomes as they do not shy away from splurging on lifestyle products to look and feel good, says Rawat. He further adds that with grooming and personal hygiene fast becoming a part of peoples accessory wardrobes, demand for fragrances is likely to escalate significantly. Rising demand for fragrances from tier II and III cities is the real growth driver of this industry as a result companies are gradually shifting their focus from metros and exploring other markets and gearing to launch a range of affordable deodorants, perfumes and colognes during summers, says Rawat. We will write a custom essay sample on Untouched by Economic Slump or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page For instance, Roadies a deodorant by Karol Chemicals is doing quite well. Rajeev Kumar, marketing manager of Karol Chemicals says, A 100 ml bottle of this deodorant costs about Rs 200. The profit margin is between 25 to 30 percent, says Kumar, who has been with Karol Chemicals for the last 20 years. PRICE WARS With an increase in demand, the competition is getting tough. Saurabh Gupta, owner of Vanessa Incorporation that manufactures Vanessa deodorants for women says: In this industry a lot of players have left the market and hence, made space for new players. Due to competition, manufacturers have to bring down their retail price. These days, if a deodorant was first being sold for Rs 200, it is now being sold for Rs 195. It is a case of price war. Based out of Pusa Road the company blends their own compounds to create fragrances.

The eNotes Blog Answer Questions, Earn Money for School eNotes New ScholarshipProgram

Answer Questions, Earn Money for School New ScholarshipProgram Each month were awarding a $500 grant to one of our standout students. Could it be you? Welcome to a new kind of scholarship program. At , we dont need you to write an essay to try and stand out from the millions. We just want you to share your knowledge with others and help your fellow students  get through their homework assignments. Contribute your answers to Homework Help and youll be automatically entered to win a $500 grant each month! How does it work? Its simple: 1. Answer questions from other students at /homework-help. 2. Become one of the top 50 student answerers and youll earn a place on our TA Scholarship Leaderboard, here.  This page displays the students on who have posted the most answers in the current  month. 3. One winner and two runners-up will be selected each month from this top 50. 1st place receives $500 and an premium membership. Runners-up will each receive a $250 grant. Thats money that can be put towards your tuition, textbooks, anything you spend money on for school. To stand out from the top 50 on the TA Scholarship Leaderboard your answers must show an enthusiasm to share your knowledge with others, so make your answers fun, informative, and entirely your own. Its that easy! Head to Homework Help now to get started or visit our scholarship Leaderboard for more information. You can also check out our  TA FAQ page  for a complete list of rules and guidelines. Dont yet have an account? Head to this page to sign up for free and start posting answers. We cant wait to read your posts. Happy answering!

Up Style and Down Style

Up Style and Down Style Up Style and Down Style Up Style and Down Style By Maeve Maddox Book titles–and newspaper and magazine headlines–are usually formatted in one of two styles: â€Å"up style† and â€Å"down style.† Up Style This style calls for capitalizing the first and last words in the title or headline and all â€Å"major words† in the title. Not all style guides agree as to what should be considered a major word. Most agree that nouns, pronouns, adjectives, verbs, adverbs, and subordinating conjunctions (if, because, as, that, etc.) are major words and should always be capitalized. That leaves articles (a, an, the), prepositions, and coordinating conjunctions (and, but, or, for, nor) in the minor league where lowercase prevails. Unfortunately, as is frequent with arbitrary rules, style guides don’t always agree. Both the Chicago Manual of Style and the AP Stylebook agree that articles (a, an, the), and coordinating conjunctions (and, but, or, for, nor) should not be capitalized unless they are the first or last word of the title, but when it comes to prepositions, they differ. CMOS says never capitalize a preposition unless it is the first word in the title. AP says leave short prepositions in lowercase, but capitalize prepositions and conjunctions of four or more letters. Here is how the same title would be formatted according to CMOS and AP: CMOS: Four Theories concerning the Gospel according to Matthew AP: Four Theories Concerning the Gospel According to Matthew Most stylebooks state that all verbs are capitalized, including is, am, and be, but that the to of an infinitive is to be treated like a preposition and put in lowercase: How to Train Your Dragon, How to Be a Better Parent. Down Style The only words capitalized in down style are the first word of the title and any proper nouns that appear in the title: Four theories concerning the Gospel according to Matthew. (book title) Coastal Commission enters fray over San Mateo County beach access (headline) Down style has been adopted by many newspapers because it calls for fewer rules. The purpose of having style guides is to make reading pleasant by providing a clear, consistent manner of presenting written material. If you write for yourself, adopt any style you wish for your blog or other publications. If you write for hire, follow your employer’s house style. The following headlines and book titles taken at random from the Web illustrate the fact that not everyone follows the same stylebook: Journey Home Finally Begins for the Victims of Malaysia Airlines Flight (headline, NYTimes) Why Triumphant Jihadis In Iraq Will Help Assad Crush Opposition In Aleppo (headline, HuffPost) Modern Identity Changer: How To Create And Use A New Identity For Privacy And Personal Freedom (book listed on Amazon) Gone With The Wind (AMC filmsite.org) Gone with the Wind (Imdb) Gone With the Wind (Rotten Tomatoes) Hardball: How Politics Is Played, Told by One Who Knows the Game  (book listed on Amazon) How To Hide Anything  (book listed on Amazon) Why Government Fails So Often: And How It Can Do Better (book listed on Amazon) I’ll save the question of â€Å"Italics or Quotation Marks?† for another post on book titles. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Style category, check our popular posts, or choose a related post below:Comparative Forms of AdjectivesPeople versus Persons75 Synonyms for â€Å"Hard†

Customer relationship marketing Essay Example | Topics and Well Written Essays - 2000 words

Customer relationship marketing - Essay Example Practitioners and strategists both believe that in the current scenario of stiff competition and rivalry the only practical way of reaching and convincing the customer is through CRM. Customer confidence in the companies can be regained by this method which is more personal and certainly more intimate than promotions. Products have become similar and homogenous and even the services provided are becoming standard practice as any new move is easily substituted or copied by competition and effectively it looses its edge. In saturated and matured markets the problem is even more acute and schemes and loyalty programmes are so similar that customers find no novelty in them. Indeed Palmer (1998) is of the opinion that promotions are no more than an encouragement to customers to switch their loyalties. The foundation of Strategic Behavior Theory is that firms take specific actions, like developing objectives, implementing goals, formulating strategies and using tactics, to augment their competitive position against rivals and thereby capitalize on firm performance (Kogut 1998). Strategic Behavior Theory is also consistent with the strategic choice perspective (Child, 1972) in that it accepts that while a firms choice of strategies and tactics are guided by the external environment, they are not completely determined by it. Strategic Behaviour theory also explains that a firm’s choice of behaviour is related more to its strategies and goals and not so much to transaction costs. As a consequence firms try to build competitive advantage against their rivals by developing those strategies that put them in favourable positions (Porter 1996). One such strategy is to build a more enduring relationship through Participatory Collaboration between stakeholders. Satisfaction is another human trait that will bring harmony in relations. Participatory collaborations will benefit in

Immigration in the United States, information on the National Term Paper

Immigration in the United States, information on the National Immigration Policy and will need tocreate a new policy proposal fo - Term Paper Example Illegal immigration to the US A. Magnitude, composition and dispersal B. Conflicting public views about illegal immigrants C. Economic views about illegal immigrants IV. Illegal immigrants and the American Economy A. Type of immigrants required by the US 1. Immigrants with low schooling 2. Highly skilled immigrants B. How illegal immigrants serve the interests of the national economy V. Recommended Policy Proposal A. Provisions for immigrants with varied terms of stay in the US B. How to evaluate the recommended policy proposal VI. Expected outcomes and benefits of the recommended policy proposal VII. Conclusion National Immigration Policy and Illegal Immigration Introduction Illegal immigration in the United States of America is an issue that has evolved into a source of prime concern for the policy makers throughout the nation. Varied monitoring agencies and concerned institutions are of the opinion that in the last three decades there has been a gargantuan rise in the number and p roportion of illegal immigrants in the country (Haerens 11). In 2006, the Congress authorized and put in place several measures with the intention to tighten the enforcement mechanisms and procedures on the US borders, and especially along the US-Mexico border (Haerens 36). There is a broad consensus in the country pertaining to the benefits and advantages of legal immigration. However, there exists also a gradually building up opinion amongst the varied strata of the American political and civic life that the nation could enhance its economic welfare and growth by controlling and reducing the number of illegal immigrants sneaking in through its borders. However, nobody has ever bothered to pragmatically analyze and weigh the relative benefits and disadvantages associated with legal and illegal immigration. In an economic context, it would be beneficial for the country to allow for immigrants whose skills are in a short supply and whose contribution in terms of taxes to the national exchequer is considerable. This would not only include the highly educated and skilled professionals like IT experts and technology related engineers, but would also include low skilled workers that could serve the labor starved economic sectors like food processing, construction industry and cleaning services. It would be surprising to realize that the flow of illegal immigration is more in consonance with the nation’s market trends and economic cycles (Mills 42). Common sense has proven time and again that the levels of illegal immigration in the US do always rise during the boom times and the flow of illegal immigrants is mostly directed at the places where there is a strong demand for labor (Mills 34). In contrast, legal immigration is determined and controlled by varied time consuming bureaucratic and legal hassles, which to a great extent dissociate the flow and composition of the legal immigration from the national markets trends and requirements. Besides, the selecti on of more than half of the legal immigrants is linked to the fact that they already have close relatives residing in the US. So irrespective of the need for coordination between the US economic requirements and the national immigration policy, there exist grave discrepancies between the education and skill composition of the legal immigrants and the needs of the local employment trends and preferences (Mills 53). Even those legal immigrants who come to the US on the invitation of some specific employer are subject to time consuming visa

How to Set a Workplace Vacation Policy Essay Example for Free

How to Set a Workplace Vacation Policy Essay A guide to structuring a vacation policy that sets the tone for your benefits package and keeps employees happy and motivated not to mention gives your company a competitive edge. Deciding what sort of vacation policy you want your company to have is an important step for any business owner in creating a comprehensive employee benefits package. Whether you want to create a system of rewards, or you are just trying to create a set of guidelines for time off, there are several ways that establishing a vacation policy can help contribute to your business functioning smoothly. The following guide will highlight the various options available for creating or improving a vacation policy. How to Set a Workplace Vacation Policy: Consider Legal Requirements Although vacation time seems like a standard occurrence in the American workforce, employers actually have no legal obligation to offer their employees any vacation time at all. However, the majority of business owners understand the health benefits of offering their employees vacation time, and they aim to set policies that fit their businesss operations. While time off for vacation is not federally enforced, employers are legally obligated to provide certain employees with up to 12 weeks of unpaid, job-protected leave each year under the Family Medical Leave Act (FMLA), a labor law which was passed in 1993. Employees that would qualify for this type of leave include persons that are caring for a sick family member, persons who must leave due to a serious health condition that prevents them from working, or persons that have to care for a new child, by birth, adoption or foster care. Dig Deeper: Regulation: Your Own FMLA Policy How to Set a Workplace Vacation Policy: What Are Your Priorities? According to Steve Kane, a human resources expert based out of Hillsborough, California, with more than 25 years of experience working with enterprise companies and start-up businesses, vacation time is simply one form of paid time off (PTO), and before you choose your vacation guidelines, you must begin with deciding what you want to accomplish. You have to put your [benefits] strategy into perspective, he says. Are you setting a vacation policy to create a rewards structure, to minimize costs, [or] to be competitive? Those are all worthy things, but they may lead to different conclusions. Traditional vacation policies, Kane says, have stemmed from policies established by labor union contracts, which will grant employees a certain amount of time off depending upon the length of time they have worked for the company. And, in addition to the yearly allotment of vacation time a company decides to grant employees, many businesses offer additional time off for personal days, sick days, and national or religious holidays, like New Years Day, Independence Day, and Christmas Day. An employer has the option of giving employees two weeks off for the first year, three weeks off after five years, and four weeks off for 10 or 15 years, Kane says. But, those are just some common schedules; some employees say two weeks for everyone. Accrued time off – additional sick days, PTO or vacation time that employees accumulate based on the length of time they have worked at a company – is also more prevalent now than it used to be. Rollover vacation days – unused vacation time from one calendar year that gets added onto next years allotment – may count as part of accrued time off, but it depends on the employer, Kane says: Some employers say you have to use your rollover days by March 30, or some date in the next year. Or, they will say you can accrue unused vacation time only up to so many hours, or for so many hours. One more factor to take into consideration when creating a vacation policy is to determine whether you feel that your business has key employees. If that is the case, you may want to construct separate policies to keep those employees satisfied for the good of the enterprise, Kane says. For instance, since many businesses have sales people who consistently bring money in, you may consider offering a vacation policy with a higher incentive to that group of people who are driving your business. However, if singling out groups of people within the company leaves other employees unsatisfied, you may be better off sticking to a universal policy. Dig Deeper: Benefits: Time Off You Can Bank On How to Set a Workplace Vacation Policy: Enforcing a Vacation Policy While time off from work is often viewed as an earned employee benefit, a whopping 66 percent of employees were found to have neglected to use all of their vacation time in 2009, according to a study released by Philadelphia-based career management consulting firm Right Management. So, what does an employer do when an employee neglects to take their days off? Kane says that many companies have a use it or lose it policy, which means that if an employee fails to use the vacation time they are entitled to in a given year, it becomes forfeited. Theoretically, doctors will tell you its good to take time off to regenerate, but that only way you can actually make [employees] take a vacation is just to tell them not to come into work, he says. Most vacation systems try to make that a part of the policy, but its enforced by the payroll department, rather than individual supervisors. An employer must also decide whether they want to include part-time employees in a vacation policy, or limit that option to full-time workers only. For some stores, their bread and butter are part-time employees, Kane says. I think its a general rule that employers whose workforce is part-time often [tell employees they] wont accrue vacation for working 20 hours a week or less. If an employee decides to abuse his or her vacation policy, however, the consequences can be dire, and may even result in termination. Typically, a companys human resources or payroll department will keep track of employee sick days and vacation days, and it will be up to them to report abuse to their manager or employer. Dig Deeper: Are Your Employees Scared to Take a Vacation? How to Set a Workplace Vacation Policy: Get Employee Input Vacation time is one aspect of the benefits package that will be difficult to alter once it has been established, so its best to ask your employees what they hope to gain from the policy before its set in stone. A big mistake that employers make in creating a policy, Kane says, is setting guidelines based on what they heard worked for another company, rather than focusing on the needs of their own business and employees. One thing to remember is that if you decide to ask your employees what they want, you have to provide them with the proper education about potential plans so they can make a well-informed decision. If you are putting a new plan to a vote, Kane recommends asking how many people want option A, how many want option B, and how many dont care either way: If you provide the middle option of, Im indifferent, then you can potentially increase the percentage of employees who are happy with the result. Dig Deeper: Giving Employees a Say How to Set a Workplace Vacation Policy: Scrapping Your Policy Altogether If you are contemplating the terms of a workplace vacation policy, a critical step is to determine whether or not it benefits your business to have one at all. Some workplaces have decided to scrap their policies altogether, and allow employees to take off as much time as they want. The theory behind this option is that it de-bureaucratizes the workplace, and, rather than making employees feel like they will be compensated for productivity, they will maintain increased productivity by not having to stress out about proving their self-worth within the company. This concept of workplace democracy, and doing away with employer-sanctioned occupational limitations, has become one of the most important movements in the business world, says Brian Carney, London-based member of the editorial board of theWall Street Journal, editorial page director of the Wall Street Journal Europe, and co-author of the business book, Freedom, Inc.: Free Your Employees and Let Them Lead Your Business to Higher Productivity, Profits, and Growth. One of the things that we discovered [in doing research for this book] is that to really liberate employees, you have to get them out of the mindset of trading material goods in one form or another for performance, he says. According to Carney, a lot of employers are hesitant to consider getting rid of a vacation policy because employees see it as something they are entitled to and something they take comfort in – a dynamic which can be destructive to a company. You have to break that dynamic of, give me something, and Ill give you something, says Carney. You dont establish a vacation policy to encourage people to bankroll [time off], you establish a vacation policy to let people see that its healthy to take time off work.

Analyzing Social Change Through Functionalism, Conflict Theory, and Pun

Albert Einstein said it best, â€Å"The significant problems we have cannot be solved at the same level of thinking with which we created them† - Albert Einstein(58 Quotes). Social change is an opportunity for positive growth in today’s world, however it may sometimes take a tragedy to get there. Many big events in history such as The French Revolution and the Civil Rights Movement have caused social change, but our world is stronger because of those events. It takes leadership and a desire for growth to make a positive change in today’s society. Many philosophers have theorized social change through functionalism, conflict theory, and punctuated equilibrium. In the early twentieth century, Emile Durkheim along with the help of Talcott Parsons established the basis of the functionalist theory; known as the oldest yet still prominent theoretical perspective in sociology. â€Å"Functionalism can be summed up with one simple premise "the world is a system of interrelated parts, and each part makes a necessary contribution to the vitality of the system†(Functionalist Perspective of Sociology). Functionalists strive to explain the various parts of a society and their relationship through the organic analogy. The organic analogy refers to society as the organs of a living organism. These organs must be able to survive and function through a certain system much like that of a society. The functionalist view looks at society altogether as well as its interrelated parts and how they maintain the whole (Anthropological Theories). Criticism of functionalism began in the ‘1970s’. â€Å"Functional theory also has been criticized for its disregard of the historical process and for its presupposition that societies are in a state of equilibrium† (qtd. in... ...rinnell.edu. 24 Feb. 2000. Web. 23 Apr. 2012. . "Punctuated Equilibrium | Academic Room." Educational Websites. Web. 22 Apr. 2012. . "Punctuated Equilibrium in Social Theory." - Volume of Interactions. Web. 24 Apr. 2012. . "Punctuated Equilibrium." Science.jrank.org. Web. 24 Apr. 2012. . "The University of Alabama." Functionalism. 2009. Web. 02 May 2012. . Wade, Mike, and Scott Schneberger. "Punctuated Equilibrium Theory." Theories Used in IS Research. 13 Apr. 2006. Web. 24 Apr. 2012. .

Early Childhood Education Past and Present Essay

In order to decide how past philosophies, theories and educational models have influenced present ideas and practices related to early childhood education, we must first decide where we would like to begin. I will start with the ideas of Aristotle, because I believe his ideas on â€Å"mimesis† or imitations are evident in the evolution of early education, and will always be an integral part of effective learning. Once we understand that children learn and practice what they see in others, we begin to realize the need for dedication and devotion from parents and teachers. Aristotle was a student of Plato who argued for the early removal of children from their parents so that they could be cared for in a school like setting. (Schwartz 1997) As we look back at history itself, we can see that the role of childhood education has been dependent upon the immediate needs and beliefs of a particular society. There have also been many individuals in the past 200 years who are responsible for creating theories and philosophies based on their observations of children and what is vital to them as they develop into adults. However, it is important that we recognize how new ideas are not formed independently, but built upon old ones. As educators, we must utilize what we notice to be effective, as well as the things that impacted us most as children in an educational setting. The strategies and philosophies that I’ve implemented in particular are borrowed from several individuals including Erikson, Vygotsky and Gardiner. Erikson’s psychosocial theory covers eight stages, each one built upon, and reliant on its predecessor. The first four are of greatest relevance, but the remaining four are worthy of a close look because it is important to know where you’re going when deciding upon the best way to get there. These stages also remind me of the importance of satisfying basic need, and of considering children as little people who need to believe in success before they can achieve it. It’s one of the reasons why I would occasionally go to recess with my students. I was able to observe how they treated and responded to others in a seemingly more relaxed, social setting. For some children, recess is by far the most stressful twenty minutes of the day. The incredibly minimal amount of time given to my students was another reason I felt it was necessary to attend. I could get a kick ball game set up so they could make the best of what little time they had. However, I must be honest, I still love to play, and demonstrating good sportsmanship and a competitive spirit to my kids was as important as the preparation for any test we had to look forward to. Lastly, I had a sixth grade teacher who used to do the same thing and I remember it vividly and extremely fondly. I find Gardiners’ theory of multiple intelligence extremely helpful while building confidence in kids whose gifts were not overly apparent on the field at recess. I have and will always encourage students to recognize and display these gifts while still maintaining a certain degree of humility. (Hyson 2004) I’ve always kept examples of completed activities inside and outside my classroom and anywhere else I could find space in order to, among other things, initiate discussions about pride as well as humility. Our classroom clearly demonstrated the fact that comfort and familiarity were held in high regard. An equal emphasis was placed on respect, and this is the word that was constantly spelled out on the board. As my class or one of my students showed an obvious lack of respect, one of the letters would be erased. They would be put back as we were respectful of one another, and if the word was entirely spelled out on Friday afternoon, we would have a â€Å"social gathering† for the last half hour of the day. If we were to walk into most, if not all early childhood educational settings, we would find many things that were initiated or influenced by past theorists or philosophers. We would notice blocks or other creative building materials. There would be areas to encourage cooperative learning, and most would reflect what is thought to be developmentally appropriate for the range of members in the class. When determining what types of play are developmentally appropriate, we need to consider all individuals, and the fact that differences will exist. Members of a class who are either gifted or struggling should not have to suffer because of what is thought to be developmentally appropriate. These differences should be expected, utilized and appreciated. Computers, for example, will run programs with varying degrees of difficulty depending upon what is developmentally appropriate for an individual. As concerns continue to grow over bridging the gap between early education students, government intervention has and will continue to grow. An increase in assessments is inevitable, and even smaller amounts of time will be devoted to active learning, exploration and play. The changes that in fact need to be made are those that reflect the ideas of the great minds of theorists who dedicated their lives in order to determine the most effective methods of early childhood education.

Investigating Special Education Essay

The DSP is committed to making sure all students with disabilities have equal education. The DSP offers a variety of services for disabled children. They have a Disability Specialist that identifies the disabled student’s personal needs. 2. National Collaborative on Workforce and Disability (NCWD) http://ncwd-youth. info Is a source for information about work and youth’s with disabilities. They are experts in employment, education, disabilities and the development of workforce and family issues. 3. OSERS-Office of Special Education and Rehabilitative Services www. 2ed. gov/about/offices/list/osers/nidrr/index. htm This is a main federal agency that supports training, applied research and development to improve the lives of people with disabilities. They are known for generating new knowledge and promoting and improving the disabled person’s ability to perform normal everyday task of their choice in a community setting. 4. Team (START) Special Needs Technology Assessment Resource Support Nsnet. org/start/learning. pdf There is a lot of technology available today where students can learn to cope with their learning disabilities to use technology, programming team, the teacher should understand the nature of the different learning by diagnosis and assessments. This only works if the technology matches the student’s needs. (Annapolis Valley Regional School Board 1996) 5. The National Education Association (NEA) www. nea. org/specialed The National Education Association supports a free, appropriate public education for all students with disabilities in a least restrictive environment, which is determined by maximum teacher and parent/guardian involvement. There must also be a full continuum of placement options, services, and delivery models available to students with disabilities. (National Education Association, 2002-2013). 6. Special Needs Center www. friendshipcircle. org/ This is a nonprofit organization that put teens and special needs people together to help them form a bond of friendship and they participate in many different weekly and seasonal programs. There are 25 weekly and seasonal programs. 7. Special Education Support Services (SESS) www. projectgenesis. us/. SESS is approved by the Connecticut Department of Education Transition Program for students with intellectual disabilities. The program includes job explorations, daily living skills assessment & instruction, accessing community resources, social interactions and application of functional academics like budgeting the community and vocational assessments most students receive support in behavioral or social areas that have hindered them from growing and learning in the past (Justin Fox, Mentor) 8. National Center for Learning Disabilities www. ncld. org Your child has the right to a free and appropriate public school education. Getting involved in his or her education is among the most important things you can do as your child’s advocate. As you’ll see below, you have a right to be a part of every decision regarding your child’s education, including the process of finding out if your child needs special services. You know your child best, and your input should be considered at every opportunity. (NCLD Editorial Team) 9. Michigan Law Center www. lawfirmdetroitmichigan. com/ They are dedicated to providing effective comprehensive plans for families with children with special needs. They handle medical issues, financial issues, and social issues. They also help families find the resources they need. 10. The M. O. R. G. A. N Project www. themorganproject. org/ The M. O. R. G. A. N Project is a community based organization of volunteers who promotes awareness and facilitates support for parents with special needs children. They also enhance the Quality of Life for these families (Robert and Kristen Malfara, 2013) 11. American Academy of Child and Adolescent Psychiatry www. aacap. org/ They state that children with special needs are entitled to receive additional services or accommodations throughout their years in public schools. Every child deserves a free appropriate education in a least restrictive environment available. Three Federal Laws apply especially to special needs children. 12. SOS Children’s Village, their motto is a loving home for every child. www. sos-usa. org/ As the most universally ratified human rights instrument, the United Nations Convention on the Rights of the Child, spells out those basic human rights that all children everywhere are entitled to. Its underlying values, or â€Å"guiding principles†, serve as a constant reference for the interpretation and implementation of children’s rights. (SOS) 13. Stand-Up (Stand University for Parents) stand. org/national/action/stand-up This is a research based family engagement course for parents with children in elementary school. They focus on actionable steps for parents to learn how to get involved in their child’s education and they make sure the child is ready for college if they choose to go. 14. Special Education News www. specialednews. com/ This site says that remedial instruction is aimed at improving an ability or skill in each student with special needs. They use many different techniques, for example, repeating information, more practice session, explain several times and devoting time o work on the student’s skills. The teacher leads them through the process. 15. Mission Valley Special Education Local Plan (SELPA) www. fremont. k. 12ca. us/Page/302 The Mission Valley Community Advisory Committee (CAC) brings together parents and professionals to promote the education of children with special needs. The CAC sponsors events to support awareness of parent’s rights, services available within the Tri-City community, and increase disability awareness. (Judith Cameron, Director, Special Services & Mission Valley, SELPA) References: Disabled Students Program dsp. berkeley. edu/ National Collaborative on Workforce and Disability (NCWD) http://ncwd-youth. info OSERS-Office of Special Education and Rehabilitative Services www. 2ed. gov/about/offices/list/osers/nidrr/index. htm Team (START) Special Needs Technology Assessment Resource Support Nsnet. org/start/learning. pdf National Education Association (NEA) www. nea. org/specialed Special Needs Center www. friendshipcircle. org/ Special Education Support Services (SESS). www. projectgenesis. us/ National Center for Learning Disabilities www. ncld. org Michigan Law Center www. lawfirmdetroitmichigan. com/ The M. O. R. G. A. N Project www. themorganproject. org/ American Academy of Child and Adolescent Psychiatry www. aacap. org/ SOS Children’s Village, their motto is a loving home for every child. www. sos-usa. org/ Stand-Up (Stand University for Parents) stand. org/national/action/stand-up Special Education News www. specialednews. com/ Mission Valley Special Education Local Plan (SELPA) www. fremont. k. 12ca. us/Page/302.

Human resource management performance appraisal

Human resource management performance appraisal Introduction Performance appraisal is the process of evaluating the performance of employees within a certain time frame. The evaluator looks at the differences between the goals and the actual achievements of employees. This essay is on human resource performance appraisal.Advertising We will write a custom assessment sample on Human resource management performance appraisal specifically for you for only $16.05 $11/page Learn More The most suitable technique for evaluating secretary job The job description of the secretary is qualitative in nature. The secretary spends most of her time dealing with employees and clients. The secretary also maintains a filling system within the organization. The individual characteristics of a secretary are vital during the appraisal process. This is because her character will determine how she deals with fellow staff mates and customers at large. The secretary should also ensure that the work place is decent by maintaining high standards of cleanliness. The performance appraisal should focus on the characteristic of the secretary than any other performance parameter. The best performance appraisal to be used in evaluating the performance of a secretary is the graphical rating scale method. This approach concentrates on evaluating individual traits during the performance appraisal process. Employees are rated according to their traits. There is a remark space below each trait where the evaluator gives his comments on the employee. The secretary may be evaluated using several performance traits. A scale of approximately five levels appears after each performance trait. The evaluator ticks on one and gives the explanation below each trait. Some of the traits which the evaluator may look at include how the secretary understands her work, initiative and application, quality and volume of work. This is the best approach because the job description of the secretary is qualitative in nature. The graphical rat ing scale gives room for the evaluator to analyze the characteristics that relate to her work. It also gives room for the evaluator to give comments on each trait. This approach remains to be the best in evaluating the secretary’s job. Conclusion This essay focuses on human resource management performance appraisal. It starts by looking at the best appraisal method of evaluating the secretary’s job. The essay also designs a performance appraisal form using BARS. The appraisal form is of use in evaluation of a home appliance sales person. Performance appraisal is a vital activity that no forward looking organization can avoid.Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More

A Look at Demographics and Economics

A Look at Demographics and Economics Demography is defined as the quantitive and scientific study of vital statistical information that together illuminates the changing structure of human populations. As a more general science, demography can and does study any dynamic living population. For those focused on human studies, some define demography as plainly the scientific study of human populations and their characteristics. The study of demography often leads to the categorization and segmentation of people based on their shared characteristics  or traits. The origin of the word further solidifies the studys relationship to its human subjects. The English word demography is derived from the French word  dà ©mographie  which stems from the Greek word  dÄ“mos  meaning populace or people. Demography as the Study of Demographics As the study of human populations, demography is essentially the study of demographics. Demographics are the statistical data relating to a defined population or group that are collected and analyzed.  Demographics can include the  size, growth, and geographical distribution of human populations. Demographics can further consider characteristics of a population like age, sex, race, marital status, socioeconomic status, level of income, and level of education.  They can also include the collection of records of births, deaths, marriages, migrations, and even incidence of disease within a population.  A demographic, on the other hand, generally refers to a particular sector of the population. How Demographics Are Used The use of demographics and the field of demography is widespread. Demographics are used by governments, corporations, and other non-government entities to learn more about a populations characteristics and the trends within that population. Governments may use demographics to track and assess the effects of their policies and to determine whether a policy had the intended effect or carried unintentional effects both positive and negative. Governments may use individual demographics studies in their research, but they also generally collect demographics data in the form of a census. Businesses, on the other hand, may use demographics to judge the size and influence of a potential market or to assess the characteristics of their target market. Businesses may even use demographics to determine whether their goods are ending up in the hands of the people the company has deemed their most important customer group. The results from these corporate demographics studies generally lead to a  more effective use of marketing budgets. Within the field of economics, demographics can be used to inform anything from economic market research projects to economic policy development. As important as the demographics are themselves, demographic trends are equally as important as the size, influence, and even interest in certain populations and demographic groups will change over time as a consequence of changing political, social, and economic situations and affairs.

Three advantages of having globalization in Islamic Societies Term Paper

Three advantages of having globalization in Islamic Societies - Term Paper Example Globalization's flourishing of education has numerous advantages to Islamic Societies. First is the benefit of education that will not only make Muslims educated but will also enable them to fulfill their duties of attaining education (IslamiCentre 1). Through globalization, education will also become accessible to everybody and this will include the poor who would hugely benefit from a universal education because it would become affordable (if not free) and accessible to them (YaleInsights 1). Education will suddenly be transformed from being only available to the few and the elite to the general masses of Muslim. Globalization will also become education cheaper and thereby, affordable for almost every Muslim. The Muslims who never saw a classroom or a teacher can now be reached through globalization's global village that the day will come that every Muslim will become educated making Islamic society the center of learning again. Globalization’s advantage will also help propa gate the proper teachings of Islam. Its scholars would be able to reach more Muslims and this would result to more educated Muslims understanding the Quran and in the process helping them to become better Muslims and better persons. The proper teaching of Islam will also prevent its misuse where evil deeds are committed its name. Through the proper teaching of Islam, the extremists can no longer justify their acts because Muslims will find it unacceptable having understood the Quran well for they are properly educated. In the same manner, the West can no longer blame Islam for its terror because it will understand that Islam is never a religion of conflict and ignorance but a rather religion of peace and learning. A globalized environment will also increase the cooperation and collaboration between Islamic nations and it can lead to economic success in different Islamic countries. This can be done through increased trade, mutual protection and greater cooperation. Thus, poverty in t he Muslim world will cease and Islam can no longer be blamed for poverty. This will strengthen Islamic societies because when they are no longer poor, they will have more time and energy for study and self-development. In the process it will make Muslims closer to one another and in so doing, strengthens the bond between them making them brothers and sisters in Islam. This bond brought by globalization can address the common issue of Islam's fragmentation that Shininy stated in his study that there is lack of unity between various Arab nations. With globalization, there will be more opportunities for Muslims around the world to interact thereby making Muslims united again. In addition, globalization will make the mobility of people faster and this will help Muslims visit each other to foster unity. This unity can also counter the influence of the Western world and preserve the culture and tradition of Islam which had been assailed since (Shibiny X). In addition to the preservation o f Islamic culture and tradition from the influence of the West, globalization's trade can also lead to the strengthening of the ties of different nations in the Islamic world

Relationships with Grandparents Essay Example | Topics and Well Written Essays - 250 words

Relationships with Grandparents - Essay Example One study suggests that grandparents â€Å"are thought to exert influence is in adolescent and young adult grandchildren’s identity development† (Wise, 2010, p. 57). I would have to agree with this statement since there are various things about me in which I can point out to be my grandparents’ influence, and there are also a lot of events from my adolescent years in which I was able to appreciate family ties because of them. Furthermore, the generational gap between grandchildren and grandparents can be a tool in establishing a balanced relationship, while parents are busy working for the needs of the families. Grandparents can be very tolerating with our acts, especially if they live far from where our parents live. However, some of us failed to see their effort of bringing the essence of a complete family. As what Wise (2010) points out, the mediating roles of grandparents are evident when the child wants to visit the grandparents, accompanied by his mother or father. This is especially important since children from divorced parents need more social support. They could be a potential emotional counselor since they have more experience than their grandchildren, and consequently teach them how to handle things in a mature way. The role of the grandparents in the family, and the social structure as a whole is crucial in a way that they are in between being caregivers for their grandchildren and at the same time, needing care for themselves.

HRM-related issue Assignment Example | Topics and Well Written Essays - 2000 words

HRM-related issue - Assignment Example Every organization must have a definite strategy in order to deliver positive results. The purpose of the strategy is to make sure the assets of the organization are used to improve the productivity of the organization. Apple employs effective and professional HRM techniques that aim at keeping the company both profitable and valuable. Some of the techniques include networking and teamwork. The company has embedded emerging and effective strategies in a systematic way. The strategies are embedded within wider program of the organizational targets and goals. The strategies involve regularly up-skilling the human resource managers (Chanda & Shen 2009). The company is also integrating a variety of HRM policies as well as practices. The specific business strategy of the company takes into consideration a wide collection of factors. The business strategy of Apple Inc. is shaped by the core values of the company. Conversely, the core values of the company were considered while developing H RM practices. Successful implementation of the HRM strategies depends on the ability to develop employees and managers who are willing to facilitate and acquire the necessary competencies and attitudes. Apple has invested in a self-disciplined workforce with the necessary skills. The central point in the HRM strategy is the development of working practices and motivation that leads to increased flexibility and quality of work (Holbeche 2009). The HRM strategy seeks to have commitment and mutuality from the principle organizational players. Human resource management in the Apple Company implies that the contribution of the personnel is crucial to organizational success (Chanda & Shen 2009). According to the company, people are the most important asset. The company has embedded the HR strategy into the company policy. The employment practice is driven by the commercial intentions. The company uses and incorporates the human resources to the extent that they are compatible with the org anizational objectives. Human resource managers must strive towards achieving a sense of collective purpose among all the organizational stakeholders. HRM must develop real strategic approaches which factor in the aspects of the employee relations with an aim of transforming the employees’ mindset (Tyson & York 2000). This makes the employees congruent with the business objectives of the company (Holbeche 2009). The HRM of Apple Company is careful to ensure that the cost of rewarding different groups, hiring and training employees is matched by their anticipated levels of contribution and market availability. The core employees of the Apple Company must undergo intense indoctrination into the core values of the company (Kaplan & Norton 2001). It is expected that these values are to be seen in the behavior of these employees. This is not the case with the peripheral employees of the company. Research shows there are instances where the empowerment of the employees is seen as a threat by the HRM (Tyson & York 2000). The strategic roles of the human resource manager entail the flattening of hierarchies to accommodate the market driven reorganizations of the multinationals (Tyson & York 2000). Apple Company has business units that are functional and ensures that products to be delivered are both quality and excellent (O'Grady 2009). HRM strategy calls for increased employee involvement and teamwork. Through HRM, groups within the organization must

Diversity in the Classroom

Diversity in the Classroom Schools are the places where the children shape their personalities and behavior. Like a child who shapes his or her personal outlook, even the school will be shaped by diverse cultural practices and values of the society. In essence, schools also reflect the existing norms of the society for which they set up. Interrelated and closely bonded beliefs and values are very common the culture of the schooling. In this chapter, an attempt was made to relate the basic ideology that underlines the culture in the US with many core values and beliefs. In addition, a link was made to relate the basic ideology as a means of divulging the deeper meaning of culture. Child rearing is a very meaningful approach that one can use to reveal the deeper meaning of the culture. Rearing children in a classroom has a strong link with the underlying culture of diverse ethnic groups. Several authors in the past have tried to explain what childrearing is, especially in the context of existing cultural practices. Almost all authors believe that childrearing is a mirror of different cultural ideologies along with practices and values of different cultures. Ogbu (Ogbu, 1981) believes that parents prepare their children for the society and the world as they know and experience it. Society can easily influence and shape our schools. The core values and practices of the society are some of the critical factors that shape our schools. Educators, students and parents may never understand the deeper meaning of culture within the ambience of school learning. Traditional definitions of culture given by noted anthropologists may not be sufficient for designing and executing school learning experiences that are so common in culturally different settings. In this section, we will treat objectifying culture as the basic step in the process of designing and constructing a simple and workable definition of culture. This simple working definition will help us streamline planning school learning experiences among different people. What is objectifying culture? A simple depersonalization process that helps us in conducting critical examination of the ideologies that support accepted and acknowledged social behavior and cultural practices. Ideologies and beliefs can reflect different aspects of deep meaning of culture. Schools are the learning centers that also reflect the cultural norms of a larger sized society. Deeper meaning of the culture can also be revealed through inspecting and evaluating ideologies and any interconnected beliefs and values. One can also reveal the deep meaning of culture by including communication among parents, teachers and students, and different social interaction patterns, as well as childrearing methods and practices. The Culture of Practice in a Struggling School Every teacher is different. Each one of them has own ideological stance and understanding of culture. In fact, these two viewpoints shape how they see school curriculum, learning process, pedagogy and social context that allow learning in school. In nutshell, the way and manner in which a teacher understands the culture influences in the school, will ultimately influence his or her ability to provide meaningful and productive learning experiences to the students. This chapter will provide two main benefits: It provides you a solid groundwork to comprehend cultural diversity in a classroom; It also helps you learn how to teach traditionally underserved students, who come from diverse and experiential backgrounds. Hollins (Hollins, 2006) reported about an approach, which was identified as a structured dialogue, playing an important tool to assist convert the culture of practice followed in a low performing school. In such schools, teachers also learned how to teach traditionally underserved urban students. The first part of this chapter presents you the study as reported by Hollins. On the other hand, the second section of this chapter deals with the things that teachers learned in their classroom, in the form of a structure that is planned at divulging the deeper meaning of culture within the ambience of a school. The most critical components of this framework are: Culturally mediated cognition and Culturally mediated instruction The main goal of this dedicated discussion is to bring an awareness of the culture of practice in very low performing urban schools. This expertise will empower you to evaluate your own progress as a dedicated classroom teacher and shun possible scenarios where you will be introduced unconsciously to the prevailing practice of culture. What is a structured dialogue? It is an intricate process of learning, where all teachers come together in a study group styled format, to discuss and learn more about their classroom dialogues. In the process of conducting a series of dialogues, teachers can describe the unique successes and special challenges they encounter in their classrooms along with evidences and testimonies from each of the participating teacher. The most significant benefit of a structured dialogue process is the teachers ability to learn from other on different methods that can help in improving classroom practices and student learning outcomes. Identifying a Developmental Trajectory Hollins (Hollins, 2006) also worked on developing a developmental trajectory for modifications in the culture of practices in many of the underperforming urban schools. This trajectory involved three positions and three markers. The positions were: A Natal or initial culture identified in many of the underperforming schools just at the initiation of the study. A transitional position, when old practices and values were replaced or changed with new ones by the participating teachers A transformed culture, where all participating teachers adapted new and fresh values, practices and perceptions On the other hand, three important markers suggested for changes in the teachers culture of practices are: Teachers perceived perceptions and opinions about students, Teachers perceived perceptions and opinions about instruction and Interrelationship among different teachers Learning more about different positions The natal position is a simple, yet effective approach to structured dialogue. The teachers of a school join as a group, in low performing schools, to hold a deficit viewpoint of their students to focus on a number of issues like: Lack of skills, knowledge and information among students A perceived negative view of a students conditions of living An attitude that parents show disinterest in their childrens education In fact, every classroom is bound to lead to differences in learning outcomes. These differences could be due to a number of reasons like: Students effort and dedication towards studies, Intelligence, skills and perceived smartness Familys social status in the society In a natal position, teachers may or may not visit each others classroom or they may or may not talk to each other regarding their teaching methods. In fact, classroom instruction delivered by teachers was private and confidential. School authorities ensured that new teacher inductees were formally socialized into this new culture. Next, will be the transitional position. During this position, teachers may never talk negative about a student. However, it is quite difficult to realize similar outcomes with all the instructional approaches used by the teachers. This issue resulted in a serious discussion about the existing relationship between the teaching approach and the student-learning outcome. Dialogues about individual teaching practices veered towards personal, although individual teachers were careful about assuming responsibility for learning outcome among students. Senior teachers started giving better attention to the induction of new teachers by setting up informal and personal mentoring sessions. These sessions always included provision of guidance and help about teaching methods and approaches. On the other hand, transformational position is the last position that emerges during the third year of the study. The positive aspect of this position was that teachers always talked positive about their stu dents. In fact, positive outcome was the most significant benefit of this position. With the initiation of this position, teachers talked more about: The information students know and understand What should they know more about What instructional methods appeal them the most Teachers also found time to discuss many other issues like: The existing relationship among teaching methods and approaches Attributes of the student community Learning outcomes and results Teachers become more responsive by taking full responsibilities for their students learning outcomes. Teachers also start talking more about their students strengths, weaknesses and other related issues. In fact, everyone in the pubic knew about what students are doing and how they are performing. Teachers took each others suggestions seriously, visited others classrooms and later assumed full responsibility for their own classroom actions. All senior teachers started taking additional responsibilities about the new inductee teachers. Hollins (Hollins, 2006) presented the concept of developmental trajectory that is closely related to the typology subject discussed in Chapter I. The trajectory and typology discussed here gives you three important positions with relating categories of indicators for conceptualizing teaching methods. When you compare positions and indicators in the typology highlighted erstwhile in the first chapter of the book, with those of Hollins, many similarities may exist between the indicators, across many positions in the typology and the trajectory. For example, You can observe that the Type I teachers mentioned in the typology are almost similar to the teachers that were mentioned in the natal position, especially in the trajectory on indicators for teachers viewpoint on students and instruction. On the other hand, many indicators in the transformational position lying on the developmental trajectory and in the Type III in the domain of typology indicate towards the application of a teachers knowledge and awareness about: The intricate relationship between many student attributes and experiences Instructional and teaching practices adapted by the teacher Learning outcome as a meaningful support for teaching that is productive and result oriented. As mentioned elsewhere in the book, a structured dialogue is an efficient tool for assisting the complete transformation of a community of teaching practice and practices of individual teachers. If you are a beginning teacher, who is just starting to interact with your students, you can use this tool to improve your teaching methods and practices. The typology and the trajectory are very beneficial to teachers, old or new, in many different ways. The term typology is descriptive; it tries to explain the perceptual position, and response of teachers who are hired to teach in K-12 schools. It is a very convenient tool for analysis, evaluation and introspection for planned personal growth. On the other hand, developmental trajectory means the transformation of the practice of culture in an underperforming school with that of a learning community that focuses on enhancing student learning outcomes. Tip: When you recognize different indicators of position in a culture of practice followed in a school, you can easily understand how to interact and converse with colleagues and in what manner you can monitor and evaluate your own individual growth after participating in a community of practice. Both trajectory and typology are very beneficial to teachers in many ways. However, the typology model presented before in the first chapter, only detected the basic characteristics of teachers perception and practices along the lines of three positions, and it did not provide a structure for comprehending the existing relationship between different culture and school practices. Hence, the remainder part of this chapter will provide a platform for understanding the existing association between learners cultural backgrounds, classroom learning mode and learning outcomes. Cultural Diversity in a Classroom This course framework will provide you a theoretical perspective for culling knowledge base from other chapters and elucidate the structure to assist application to practice. The main concepts embedded in the framework will give a broader meaning for locating self-identity within the ambits of a culturally diverse society for Making an inquiry into students cultural and experiential background, Undoing sensitive elements from purposeful learning for students who from diverse communities and study in elementary and secondary schools The other objective of this chapter is to make clear the existing relationship between culture, cognition, pedagogical practices and many learning outcomes. The underlying structure for comprehending cultural diversity in a typical classroom consists of two major parts, namely: Culturally intervened cognition and Culturally intervened instruction The former refers to the manner in which a students brain, memory structures and critical intellectual processes enhance, support and develop within a given cultural context. On the other hand, the latter includes a number of important components like culturally intervened cognition and prized knowledge and skills in school curriculum and culturally correct social scenarios for learning experience (see Table 7.2). Bransford, Brown, and Cocking (1999) pointed out that, all learning involves transfer from previous experiences (p. 56). The monumental work of Piaget and Vygptsky provides a theoretical ground for understanding cultural diversity in a classroom. This theory draws on available information processing to explain different structural components among different cultures, cognition, and pedagogy and learning experience for different cultural backgrounds. Note that you can find structural components among the participating individuals and groups, who are studying under different school settings. On the other hand, culture is unique and dynamic with constant changes and modifications. Journal Activity How do you handle a culturally diverse classroom? Explain how you want to teach and train your children, especially in the context of existing cultural practices. Explain how you will develop an ability to provide meaningful and productive learning experiences to the students, who are studying in a culturally struggling school. Differentiate between culturally mediated cognition and culturally mediated instruction. Explain your plan of action to make structural dialogue a success. Pause and Reflect As a teacher, why do think that a structured dialogue is an efficient tool for assisting the complete transformation of a community of teaching practice and practices of individual teachers. Provide reasons for your argument. What are the possible bottlenecks and potential problems that are likely to crop up, when you are using structured dialogues? Think of some strategies and plans to use different perceptions.

Diversity in Young Goodman Brown, Ethan Brand, and The Birthmark :: Young Goodman Brown YGB

Diversity in Young Goodman Brown, Ethan Brand, and The Birthmark "... it is no delusion. There is an Unpardonable Sin!" , a quote by Ethan Brand that is at the root of many stories by Nathaniel Hawthorne. Nathaniel Hawthornes gloomy, dark style of writing is an emphasis on his theme of evil at societies heart. Writing about what he knew, Hawthorne described the puritan society in different periods of time and defined different characters but all connected through his style. The stories that exemplify the diversity of Hawthornes writing are "Young Goodman Brown", " Ethan Brand", and "The Birthmark". Having read these stories it is possible to become engrossed in the darkness that is portrayed and none is better than "Young Goodman Brown" . Young Goodman Brown, the character, is first introduced to us in the clearing of Salem village and we learn that he has faith in the goodness of the village and Faith for his companion as well. The people that we meet in Salem village in the first few paragraphs are just Goodman and Faith. These two characters are very important to understand for their surface characters or illusional characters. It is soon learned that Goodman Brown is not such a good man and later Faith shows us just as much false character. Goodman and Faith are not the only characters that are not all they seem to be. We come to meet more characters in the short story that are superficial as is the village itself. Goodman Brown leaves the bright, warm, goodness of his village to make a journey in the woods to meet a stranger. A good place to meet a stranger would be these surrounding woods of Salem for it is here that described by Nathaniel Hawthorne that "He had taken a dreary road,darkened by all the gloomiest trees of the forest, which barely stood aside to let the narrow path creep through, and closed immediately behind." and like the scheming mind of an evil person the dark woods leads one down the wrong pathway. The woods are not an allusion as was the village, the woods are exactly what they seem to be therefore the characters met inside the woods will

Macbeth and Lady Macbeth Essay

Macbeth is a story consisting of very complex, intricate and unique characters. Two of which are Macbeth and Lady Macbeth. It has been constantly debated as to who among the two of them has a stronger character. In my opinion Macbeth has a stronger character. This I will justify as I go along with my argument. Macbeth and Lady Macbeth as mentioned above have several similarities and differences between them. The most common similarity they share is that they both a fickle minded and they can both be easily manipulated into doing/committing evil acts such as murdering a king just because 3 witched predicted that they would be king queen. Next, both Macbeth and Lady Macbeth have a very commanding and authoritative personality which helps solidify the statements that either of them makes. In other words they are able to use their commanding personality to create trust and make people believe them. Lastly, they are both very loyal and charming hosts. They both impress their guests very well and are able to gather lots of praises and applaud for them no matter where they go. Lady Macbeth on the other hand has a few strong characteristics as well. She is able to manipulate Macbeths mind into doing her will easily. Next, she is very ambitions which makes her very determined to get whatever she wants. But all these so called strong characteristics in Lady Macbeth are more towards the negative side. So I think that it is not appropriate to call her as having a stronger character than Macbeth. Next I will explain why Macbeth is in my opinion the stronger character. There are many qualities that can be associated to people with strong characters but in my argument I have decided to highlight only a few major characteristics which are follows. Being courageous and honorable, thinking before acting, feeling remorseful for the bad acts he commits and lastly having courage to face the consequences of all his actions. Courage and bravery are 2 qualities which are synonymous with people of strong personalities. I believe that this is a very important quality to be reckoned with when identifying people with strong qualities because it in a way glorifies the character and gives more meaning to the word â€Å"strong†. So a good example to show this would be in the following extract from the story. For brave Macbeth–well he deserves that name– Disdaining fortune, with his brandish’d steel†¦ (Act 1 scene 1 conversation between sergeant and Duncan) We can clearly interpret from this quote that the sergeant refers to Macbeth as being a very valiant and strong warrior, he also says that Macbeth moves through the battle field fearlessly slaying all in his way. Another quality of Macbeth which makes his character stronger is his nature to think of the consequences of his actions. In the story Macbeth thinks of what would be the consequences he would have to face if he killed Duncan to become king. He finds out that firstly it is wrong to commit murder and also he finds out that if he kills Duncan he will have to live with a guilty conscience for the rest of his days. I believe that this quality is just as important as the above 2 because it shows that a â€Å"strong† character is able to think one step ahead before committing his actions, meaning that he knows whether what he is doing is right or wrong. We can see Macbeth showing this quality through the following lines. Cannot be ill, cannot be good: if ill. Why hath it given me earnest of success, Commencing in a truth? We see in thorough this quote that Macbeth is truly questioning as to whether or not the witches are right and whether or not he should believe them. Which helps solidify the point that he thinks before he acts. Another strong characteristic that Macbeth possesses is that he feels guilty for the bad actions that he commits which in our context is the killing of King Duncan and several other people. But I believe that this can also be seen as an act to courage in a way, because it takes extraordinary courage to commit murder and that too killing the King himself. Another way to view this is a positive act is that fact that Lady Macbeth forced Macbeth into committing this acting by challenging his manly hood, and it was because he wanted to keep his honour that he was forced to commit such a horrid act. On the other hand Lady Macbeth’s sole aim was to reap the benefits of this act. So I believe that Macbeth’s ability to show that he feels guilty for his actions and is willing to take an action to rectify those actions makes him a stronger character. So in conclusion I would like to state that Macbeth has a much stronger character than that of Lady Macbeth and that all the qualities that I have stated above make Macbeth a much stronger character than Lady Macbeth in all rights.

Industry Analysis Breadtalk

Industry Analysis Future outlook and trends For its outlook, BreadTalk planned for the China and regional market and rising food cost. This is the largest challenge for the Bakery business. BreadTalk is going to shorten the supply chain and buying in bulk globally for economies of scale. Shanghai is one of the example that BreadTalk have successfully piloted using frozen dough to arrest rising labour and rental costs while maintaining the quality of our products. This is to encourage that BreadTalk will explore the possibility of extending this initiative beyond Shanghai. The BreadTalk Transit model has also proven to be an efficient model for swift expansion and its potential we will be harnessed to expedite growth. For Market Trends, KFC, McDonald's, Long John Silver's and Pizza Hut were dominating most of the chains in the past in Singapore. However, trends have been changed for decades. Local Brands were replaced. BreadTalk controls 55% of Indonesia’s bakery market and it becomes giant franchises dominate the Southeast Asia region. (Fresin Fries,2012) Analysis of competitors BreadTalk operates in the highly competitive F&B industry which has close to no barriers to entry. Some of its competitors are established players in the bakery and confectionery industries and may have greater financial and marketing resources. The entry of new competitors into the same F&B segments or into the immediate areas around the group’s retail outlets may affect its earnings (CIMB Research Report,2009). Focusing on main competitors, the direct competitors of BreadTalk outlets are local names such as Four Leaves and My Bread (CIMB Research Report,2009). Market segmentation BreadTalk divides itself into three segments: bakery, food court and restaurant. The bakery segment is not only bakery products but it includes the business of manufacturing and retailing of all kinds of food also franchising. For the management and operation of food , drinks and drinks outlets are in the segment of food court. For operating food and drinks outlets, eating houses and restaurants are in restaurant segment (CorporateInformation. com, 2012). Industry forecasts According to CIMB Research Report in 2009, BreadTalk expected its revenue to grow at 10-15% over from the year 2009-2011. It is no longer part of the group after the disposal of its 70%-owned Twin Peak Venture Singapore Pte Ltd. BreadTalk expected profit growth to pick up to around 31% this year from the opening of new outlets in 2009 and lower raw material costs. Its net profit was forecasted CAGR of 29. 3% for 2009-2011. Description of Venture Products and Services BreadTalk ® Group Limited runs 7 sections of products and service. BreadTalk, the first section, keys as the bakery chain that has over 1,000 different types of bakery. While the Icing Room, second, sells a wide range of cakes, pastries and cookies and brings with it a unique proposition of allowing customers to decorate their own cakes. Third, Toast Box was developed in 2005 as the coffee shops in the 1960s and 70s generation. It serves traditional favorites such as peanut butter thick toast, mee siam, kaya toast and soft boiled eggs. Coffee and other hot beverages are also prepared in the traditional â€Å"pulled† style. Food Republic , fourth, offers a wide spread of local hawker and street food under one roof and in an air-conditioned environment. Fifth, Din Tai Fung Din is known for the healthy house specialties such as its ‘Xiao Long Bao’ (steamed pork dumplings). Sixth, Carl’s Junior which is a fast-food chain offering juicy, premium-quality charbroiled burgers in western US. The last one, The Station Kitchen which is the group’s integrated F&B concept for diners, one of Singapore’s latest clubbing hot spots (BreadTalk,2012). Size of business BreadTalk was founded as F&B operator in Singapore in 2000 and listed on the SGX in 2003 and became BreadTalk ® Group Limited with global staff strength of more than 6,000 employees, the Group has a network of over 500 bakery outlets in 16 countries. It also operates 13 Michelin Star Din Tai Fung restaurants in Singapore and Thailand, as well as over 30 award-winning Food Republic food atrium in Singapore, China, Hong Kong, Malaysia, Taiwan and Thailand. (BreadTalk. com,2012). According to SME award winning for 2010 in Singapore, HSBC was the key to sponsor the award of SME together with DP Information Group, has helped elevate the status of SMEs and entrepreneurs by acknowledging their achievements. Exactly, Breadtalk Group Limited was achieved Sales/Turnover Growth Excellence Award (HSBC. com,2012) Office equipment and personnel The concept of Breadtalk is about the bakeries with our distinctive sleek and clean lines and signature ‘see-through' kitchens showcasing the expertise of our bakers. It also make customers feel familiar and warm close friendships into its stores. Happy Chefs are the new characters of Breadtalk in different nationalities. The centerpieces of the stores are the bread display cases. It is cut out like facets of a diamond, bringing out the freshness like their jewels – the freshly baked aromatic breads. The new stores also recreate the atmosphere of a friend's kitchen. Equipped with new state-of-the-art bakery equipment imported from Germany, Spain and Japan, the taste, aroma, quality and texture consistency of our breads are further enhanced. New staff uniforms also environmentally-friendly packaging for all products complete the entire new look. The new concept stores will be rolled out gradually in Singapore and overseas to further reinforce a cohesive branding effort (BreadTalk,2012) Background of entrepreneurs BreadTalk was incorporated in Singapore on 6 Mar 03 as an investment holding company. Its principal subsidiary, BreadTalk Pte Ltd, is a private limited company incorporated in Singapore on 24 Apr 2000. The group was founded by its managing director, Mr George Quek and Executive Director, Ms Katherine Lee. It was listed on the SGX Catalist Board in 2003 (CIMB Research Report,2009). Brief For industry analysis can be summarized into Market segmentation of BreadTalk were divided itself into three segments: bakery, food court and restaurant which many subordinated lines of the main segmentation. Analysis of competitor from CIMB Research in 2009, the direct ompetitors of BreadTalk outlets are local names such as Four Leaves and My Bread Future outlook and trends was planned by BreadTalk to expand into China and regional market and rising food cost. As it is the largest challenge for the Bakery business. BreadTalk is going to shorten the supply chain and buying in bulk globally for economies of scale. Industry forecasts was reported by CIMB Research in 2009 that BreadTalkâ €™s revenue grew as they expect and the net profit was forecasted to grow up more in 2009-2011. Description of Venture Products and Services of BreadTalk ® Group Limited can be grouped into 7 sections : BreadTalk keys as the bakery chain. The Icing Room sells a wide range of cakes, pastries and cookies and allowing customers to decorate their own cakes. Toast Box is the coffee shops in the 1960s and 70s generation. Food Republic offers a wide spread of local hawker and street food with an air-conditioned environment. Din Tai Fung is the healthy house. Carl’s Junior is a fast-food chain offering juicy, premium-quality charbroiled burgers in western US. The last one, The Station Kitchen is the group’s integrated F;B concept for diners. Size of business, BreadTalk was founded as F;B operator in Singapore in 2000 and listed on the SGX in 2003 and became BreadTalk ® Group Limited and won SME awards from many institutions. Office equipment and personnel were renew again with the concept of friendly kitchen , friendly friendship and the most clean. Background of entrepreneurs said in CIMB Research Report in 2009 that BreadTalk was incorporated in Singapore on 6 March 2003 as an investment holding company. The group was founded by Mr George Quek and Executive Director, Ms Katherine Lee. It was listed on the SGX Catalist Board in 2003. Reference BreadTalk. com, 2012, Breadtalk Concept retrieved 19 July, 2012 from http://breadtalk. listedcompany. com/concept. html Breadtalk. com, 2012, Business Review, retrieved 19 July, 2012 from http://www. breadtalk. com/business-review. html Fresin,F. , 2012, Fast Food Restaurant Business Plan, Market Segmentation, retrieved 19 July, 2012 from http://www. bplans. com/fast_food_restaurant_business_plan/market_analysis_summary_fc. php#ixzz213vUZ1us CIMB Research Report, 2009, BreadTalk Group Limited, Main competitors, retrieved 19 July, 2012 from http://breadtalk. listedcompany. com/misc/BreadTalk_Initiation. pdf CIMB Research Report, 2009, BreadTalk Group Limited,Background, retrieved 19 July, 2012 from http://breadtalk. listedcompany. com/misc/BreadTalk_Initiation. pdf CorporateInformation. com, 2012, Breadtalk Group Ltd, retrieved 19 July, 2012 from http://www. corporateinformation. com/Company-SnapShot. aspx? cusip=C702VL300;from=Manta HSBC. com , 2012, Industry Event , retrieved 23 July,2012 from http://www. hsbc. com. sg/1/2/business/news-and-events/events/sme500