Customer Driven Organization Essay - 648 Words

THESIS SENTENCE A customer driven organization with detailed customer relations can result in optimal effectiveness and efficiency in the workplace. FORMAL OUTLINE I.nbsp;nbsp;nbsp;nbsp;nbsp;Maintaining an effective environment through a customer driven organization A.nbsp;nbsp;nbsp;nbsp;nbsp;Empowerment – the ability to help people use their powers and truest potentials to extend themselves, rather than restricting themselves. 1.nbsp;nbsp;nbsp;nbsp;nbsp;Involvement of the employees Staff Development via in-house training a.nbsp;nbsp;nbsp;nbsp;nbsp;Technical – train in the specifics of a particular job b.nbsp;nbsp;nbsp;nbsp;nbsp;Quality – training in the principles of total quality combined with technical†¦show more content†¦1.nbsp;nbsp;nbsp;nbsp;nbsp;Implementation 2.nbsp;nbsp;nbsp;nbsp;nbsp;Checks and Balances 3.nbsp;nbsp;nbsp;nbsp;nbsp;Continuous Improvements II.nbsp;nbsp;nbsp;nbsp;nbsp;Successful Customer Relations A.nbsp;nbsp;nbsp;nbsp;nbsp;Current and future customer needs B.nbsp;nbsp;nbsp;nbsp;nbsp;Customer requirements C.nbsp;nbsp;nbsp;nbsp;nbsp;Customer feedback D.nbsp;nbsp;nbsp;nbsp;nbsp;Exceeding customer expectation – under promise and over deliver E.nbsp;nbsp;nbsp;nbsp;nbsp;Commitment and attention to detail Developing people Helping individuals to achieve their potential is in the best interest of the person, as well as in the best interest of an organization. Proactive people will actively seek opportunities and make things happen. Fully involved people will be innovative and creative in furthering the organizations objectives. It is beneficial for the organization when people are satisfied with their job and are actively involved in their personal growth and development. Aim to train, encourage and provide opportunities for willing people. Make training the last thing your company cuts back, never the first. Try to allocate a percentage of revenues to train employees. Provide training that is specific to improve current performance, general to provide wider skills and advance to prepareShow MoreRelatedA Customer Driven Organization Is The Most Important Mission And Purpose Of Every Business1242 Words   |  5 PagesA customer driven organization is one that listens to its customers and integrates customers into its business by providing customer focused solutions. 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Gandhi s Journey Of Non Violence - 909 Words

Mohandas Karamchand Gandhi often referred to as â€Å"Bapu† was born on October 2, 1869. He was brought up in a middle-class family where his father, Karamchand was chief minister of Porbandar where Gandhi was born as well. Gandhi was highly influenced from his mother, Putlibai who would fast on daily basis, which explains why Gandhi believed in fasting as well. He grew up around having Muslim and Christian friends. At the age of 13, he had an arranged marriage with Kasturba and later had four sons with. Although Gandhi’s father wanted him to become a government minister, Gandhi was more interested in becoming a doctor. In fact, he went to study law abroad in London. Though all the struggles trying to adapt the western culture, he later became an attorney of law. The film Gandhi shows different religious beliefs of Hindus, Muslims, Sikhs, and Christians as well as Gandhi’s journey of non-violence. As it starts out Gandhi being thrown out of the train on the way to South Africa, which shows discrimination towards Hindus for the first time in the film. After the arrival in South Africa, he gets in touch with other Hindu workers where they decide to burn off the British government documents that each individual was given. Although, Gandhi was kept on being hit with such cruelty, he didn’t give up. The cruel behavior of British soldiers eventually opened his eyes and led him to make peace through ahimsa or non-violence. He believed that punishment for people is in God’s hands asShow MoreRelatedAlabama Bus Boycott : A Civil Association For The Advancement Of Colored People1479 Words   |  6 PagesFollowing the seemingly successful 1950’s Montgomery, Alabama bus boycott, a protest for segregation where African American s under the National Association for the Advancement of Colored People (NAACP) refused to ride Alabama buses, ending after 381 days when the Supreme Court ordered Alabama to integrate its bus systems, the state figuratively dragged its heels in changing its transit. In fact, ten years later when the Supreme Court ruled segregated buses unconstitutional nationwide, yet southernRead MoreGandhi s Early Self Identification1690 Words   |  7 Pagesdays Mahatma Gandhi was the primary leader of India’s independence movement and also the architect of a form of non-violent civil disobedience that would influence the world. Mohandas Karamchand Gandhi, popularly known as Gandhi, was born to Putlibai on October 2nd, 1869 in Porabandar,India. His father, Karamchand Uttamchand Gandhi served as the Diwan chief minister of Porbandar state. The Indian classics, especially the stories of and king Harishchandra, had a great impact on Gandhi in his childhoodRead MoreAlabama Bus Boycott : A Civil Association For The Advancement Of Colored People1528 Words   |  7 PagesFarmer Jr. , a Gandhi-influenced activist, saw the opportunity to hold these states accountable. To do so, Farmer, organizing what he came to call â€Å"Freedom Rides†, set out to train 12 volunteers along with himself in nonviolent protest to prepare the riders to ride through those stubborn states, in turn desegregating them . While acquiring his degree from Howard University, the college where he decided to co-found and Direct the Congress of Racial Equality (CORE) Farmer studied Gandhi, this stronglyRead MoreInformative Speech: The Congress of Racial Equality Essay1011 Words   |  5 Pagesthe teachings of Mahatma Gandhi  · tried to implement the nonviolent civil disobedience campaign that M. Gandi used successfully against British rule in India.  · The students became convinced that the same methods could be employed by blacks to obtain civil rights in America.  · The Congress of Racial Equality sought to apply the principles of nonviolence as a tactic against segregation The groups inspiration: Krishnalal Shridharanis book War without Violence (1939, Harcourt Brace) outlinedRead MoreQuetext. About Faq Contact. Early Days Mahatma Gandhi Was1353 Words   |  6 Pagesdays Mahatma Gandhi was the primary leader of India’s independence movement and also the architect of a form of non-violent civil disobedience that would influence the world. Mohandas Karamchand Gandhi, popularly known as Gandhi, was born to Putlibai on October 2nd, 1869 in Porabandar,India. His father, Karamchand Uttamchand Gandhi served as the Diwan chief minister of Porbandar state. The Indian classics, especially the stories of and king Harishchandra, had a great impact on Gandhi in his childhoodRead MoreMahatma Gandhi : An Important Contribution Of Society925 Words   |  4 Pagesequality in their nations. Mahatma Gandhi can be viewed as an important individual that has used nonviolent ways to promote change in his society. Religion played an important part in Mahatma Gandhi’s life. His father served as a chief minister in Porbandar. His mother was very religious and fasted regularly. Mahatma Gandhi was born into a Hindu family in 1869, and remained a faithful Hindu throughout life. Ideas from several other religions influenced Gandhi, and eventually developed his own ideasRead MoreIndia Challenges Of India s Indian Movement Of Independence1477 Words   |  6 Pages2015 Gandhi challenges British rule in India When one imagines of the early 1940s’ Indian movement of independence, one figure readily clicks into the mind; the popular Mahatma Gandhi, who was an immensely leader in India. He was nicknamed Mahatma by most of his countrymen, a name that meant â€Å"The Great Soul†. This leader led to a remarkable change of the world far much beyond his sacrificial and successful struggle that led to the end of the British imperial rule in his nation, India. Gandhi believedRead MoreThe Leader Of Modern Indian Nationalism2777 Words   |  12 Pagesnationalism, Mohandas Gandhi led the movement of India independence spirituality and brought India’s freedom. 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The answer to that is, non violence gets you much furtherRead MoreGandhi : The Situational Leader3106 Words   |  13 Pages Gandhi: The Situational Leader Akanksha Jolly ESLI â€Æ' Gandhi: The Situational Leader According to Burns(1978) â€Å"Leadership is the reciprocal process of mobilizing by persons with certain motives and values, various economic, political, and other resources, in a context of competition and conflict, in order to realize goals independently or mutually held by both leaders and followers† (p. 425). Leaders often find themselves in violent situations, and many of them are unsure of how to

Concept of the Underclass free essay sample

The concept of the underclass As a lone parent myself, I have quickly realised over the years that there seems to be a prejudice towards certain types of individuals within our social stratification. Views that if a person is from a specific background will therefore fall into a certain bracket, suggesting then he or she must therefore be a certain type of person, with a not so flavoursome outlook on life. Facing lone parenthood is by far in my opinion, one the most hardest tasks anyone would have to face, but to then be labelled as well as a ‘scrounger’ or a ‘strain on society’ is it itself unfair, especially as early research shows there was initially very little evidence to sustain these allegations. Why then without any hard evidence, or justification, did the larger proportion of society decide that the reason the country was in financial turmoil was because of a group of individuals that did not fit within their ideology of the working class? History shows that there has always been a group of individuals that did not fit into any of the social structures; they were the homeless, the lone parent, the unemployed, the disadvantaged. In the 1900’s there were the work houses, today there are the refuges places for the poor and homeless to take shelter and get back on their feet, yet how easy is to get out of the lower bracket of the social structure? Charles Murray (1990,1994) stated that, * Single parents * Those who do not want to work or the unemployed * Those making a living from crime Define the underclass, stating that these people lack morals such as honesty and the want to work hard, that the benefits system encourages people to become single parents and that their offspring lack a role model due to the lack of a farther. Murray was supported in his argument by Dennis and Erdos (1992) whom stated that a ‘dismembered family’ exists because of increased cohabitation, relaxed attitudes to divorce, and men being able to escape their obligations, they stated that this resulted in crime and substandard parenting skills. Many of the people criticized by Murray (1990), Dennis and Erdos(1992), would in retrospect be happy to be able to free themselves from the poverty line, to be able to gain employment and labelling of single parenthood. Americans and the British struggling on the welfare system unable to see a light at the end of a very long tunnel (gawker. com/hellofromtheunderclass). Murray also stated that, there is an ever increasing black underclass, predominately made up of single mothers and men unwilling to work and criminals. He argued that payments from welfare made lone parenting possible, and encouraged benefit dependency rather than promoting labour earned wages, although Morris (1994) stated that automatic entitlement for welfare did not exist for unemployed people in the United States. Wilson (1997) argued that major shifts in the structure of the American, including the submersion of jobs and the decreasing demand for low skilled labour, contributed to a downward spiral for urban blacks (1987,1996). At the same time jobs where relocating away and the economic base shifted from manufacturing to the service sector, more jobs began requiring formal education and credentials that many inner – city residents lacked. He says that those that have been successful have moved out of the ghetto’s, and leaving those that are unsuccessful behind, he also thought the term ‘underclass’ should be abandoned as it is used to blame disadvantaged individuals for their problems and be changed to the ‘ghetto poor’ (Holborn, Burrage and Langley, 2009). Giddens had a more economic theory view of the underclass. He sees them as workers whom tend to find jobs within the secondary labour market (low paid, in – secure jobs, with few prospects). Employers tend to recruit women and ethnic minorities into such jobs partly because of discrimination and prejudice. The underclass have more radical views, than the working class individual in secure employment. This view was supported by Castles and Kosack (1973) whom studied migrant groups and found that this was mainly due to discrimination in Britain. Murray has been heavily criticised for individualising and racialising the problems of poverty and pathologising the poor, and also demonising lone mothers. The Neoliberal views advocated more private measures for tackling the ecomonomymoving towards a ‘free market’. Bartholomew (2004) argues that the welfare state has caused harm to Britain he stated it; * Encourages unemployment by providing an income for individuals that don’t work * and that there are individuals that are working illegally whilst claiming benefit, incapacity benefit when the indidual is actually capable of work. * Creates incentives for those to commit fraud. * Creates instability by making lone parenthood affordable. But he also agreed that there is a structural argument (Holborn, Burrage and Langley, 2009). Murray argued that the benefit system should be changed to rid the disincentives of marriage and to discourage lone parenthood. Single mothers can easily live off benefits and according to Murray males whom farther children can easily get out or their responsibilities to family life, therefore pregnant women should be forced to marry and the benefits should be completely cut for unmarried women. The New Right Solutions are as follows; Reduce the welfare spend and move away from universal benefits to reduce the dependency culture (McLaughlin and Muncie, 2001). Argues that means tested benefits cause the underclass because if people take low paid jobs, they will lose jobs and will end worse off. Morris (1993) examined poverty in Hartlepool and found that the attitudes of the unemployed were not different and they wanted to work. She argues that the concept of the ‘underclass’ is too simplistic to explain. Blackman (1997) studied the homeless in Brighton and found that they did not reject society’s values, they needed homes and jobs, he stated that the so called ‘under class’ are victims of society whose behaviour will change when they are given genuine opportunities for change. Feminists strongly challenge Murrays arguments, highlighting that his discourse is firmly embedded in a patriarchal and elitist construction of the family based on sexual stereotyping; unemployment and crime as primarily of concern among young males, while illegitimacy is seen as damaging because of perceived negative impacts on young male children raised without a farther figure (Murray, 1990 and 1994; Bullen and Kenway 2004). Structural theorists state that poverty continue to  exist because society does not share its wealth fairly, it states that poverty can be explained by a structural society rather than the attitudes and behaviour of certain groups. Some disagreement about the reasons why society has failed to erase poverty, some say it is the failings of the welfare state others say it is disadvantage within employment opportunities. Sociologists have argued that the phrase ‘social exclusion’ should be used for those in poverty rather than ‘underclass’. They state that the name means disadvantaged rather than to blame. Thus including a broader range of people who are unable to take part in society because of multi disadvantage and not just poverty. The Department for Work and Pensions (DWP) has identified the following factors; * Lack of resources * Lack of employment * Lack of learning opportunities * Experience of health inequality * Lack of decent housing * Disruption to family life * Living in a disadvantaged neighbourhood (Downes and Rock, 2003) To conclude, the argument that Wilson (1997) puts forward that rather than ethnic minorities making up the ‘underclass’ they are more disadvantaged due to lack of training, and employment opportunities. They are being held back, denying them economic success and reinforcing racial stereotypes, would be predominately the most convincing as this outlook could cross reference with a number of sociological theory’s, that it is not a matter of blaming an individual group, but more to find the solution to the problem as a whole issue, and that while Murray was using his theory to lay blame on a particular group rather than looking at the issue as a whole the issues were gradually getting worse.

Untouched by Economic Slump free essay sample

The Assocham study states that the Indian deodorant and roll-on market is currently poised at about Rs 1,800 crore and is growing at about 55 percent annually. While, the perfume market is growing at about 30 percent and is currently poised at about Rs 1,500 crore, the roll on markets current size is a meager Rs 400 crore as only a handful of brands are operating in this domain. Fragrance industry in India is still at nascent stage but its rising demand is largely driven by growing awareness and preferences amid strong Indian middle-class with high disposable incomes as they do not shy away from splurging on lifestyle products to look and feel good, says Rawat. He further adds that with grooming and personal hygiene fast becoming a part of peoples accessory wardrobes, demand for fragrances is likely to escalate significantly. Rising demand for fragrances from tier II and III cities is the real growth driver of this industry as a result companies are gradually shifting their focus from metros and exploring other markets and gearing to launch a range of affordable deodorants, perfumes and colognes during summers, says Rawat. We will write a custom essay sample on Untouched by Economic Slump or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page For instance, Roadies a deodorant by Karol Chemicals is doing quite well. Rajeev Kumar, marketing manager of Karol Chemicals says, A 100 ml bottle of this deodorant costs about Rs 200. The profit margin is between 25 to 30 percent, says Kumar, who has been with Karol Chemicals for the last 20 years. PRICE WARS With an increase in demand, the competition is getting tough. Saurabh Gupta, owner of Vanessa Incorporation that manufactures Vanessa deodorants for women says: In this industry a lot of players have left the market and hence, made space for new players. Due to competition, manufacturers have to bring down their retail price. These days, if a deodorant was first being sold for Rs 200, it is now being sold for Rs 195. It is a case of price war. Based out of Pusa Road the company blends their own compounds to create fragrances.